REL1EF Medical Management ("REL1EF," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.rel1ef.com) or use our services.
When you submit a form, request a consultation, or contact us, we may collect:
When you visit our website, we automatically collect certain technical data:
REL1EF may access Protected Health Information only in connection with providing billing and revenue cycle management services to healthcare providers. PHI is handled exclusively under a signed Business Associate Agreement (BAA) and is never collected through our website forms.
REL1EF operates as a Business Associate under the Health Insurance Portability and Accountability Act (HIPAA). All Protected Health Information is handled in strict accordance with HIPAA regulations:
For detailed information about our HIPAA practices, see our HIPAA Notice.
We do not sell your personal information to third parties. We may share information in the following limited circumstances:
Required for basic website functionality. These cannot be disabled without affecting site performance.
We use Google Analytics to understand how visitors interact with our website. This data is anonymized and used solely to improve our site. Google Analytics does not collect PHI.
We do not use advertising tracking cookies or retargeting pixels on our website.
You can control cookies through your browser settings. Disabling cookies may affect certain website features. Most browsers allow you to refuse cookies or alert you when cookies are being sent.
While we implement industry-standard security measures, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your information using commercially reasonable safeguards.
California residents have additional rights under the California Consumer Privacy Act, including the right to know what personal information is collected, the right to delete, and the right to opt out of the sale of personal information. REL1EF does not sell personal information.
Texas residents may have additional rights under the Texas Data Privacy and Security Act. Contact us to exercise any applicable rights.
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete it.
Our website may contain links to third-party websites (e.g., WhatsApp, Google). We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our website after changes are posted constitutes acceptance of the revised policy.
If you have questions about this Privacy Policy, wish to exercise your rights, or have concerns about how your information is handled, please contact us:
REL1EF Medical Management
P.O. Box 293810
Lewisville, TX 75029
Phone: +1 469 312 1407
Email: bfritz@rel1ef.com